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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Jake's Auto Services Inc. is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Jake's Auto Services Inc. we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Jake's Auto Services Inc. in Fremont

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Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

I called around 4 pm on a Friday because my normal mechanic had a scheduling conflict and couldn't repair my breaks. I was very worried that my car was not safe to drive as I had let the issue go for so long. The office manager was happy to have me bring the car in that night and take a look at the issue to see if I would be okay to drive. They scheduled my car in for Tuesday, and fixed as promised for the price quoted. I had my normal mechanic double check the prices listed on the invoice and everything was in order. Overall I would use this shop again. As a female who knows very little about mechanics, I felt confident that Jake's auto service was acting in my best interest. Thanks guys!!

I'm not much of a reviewer, the last thing I want to do is spend more time typing in front of a computer after work, but after the service I received from Jake's I feel obligated to write a review. I know I can trust the knowledge and expertise at Jake's (since he's worked on my cars previously) and if their is a problem, they will own it and make it right.

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Partners

  • BBB (Better Business Bureau)
  • ASE (Automotive Service Excellence)
  • AutoWares - Auto Value - CSC
  • AutoWares
  • IATN (International Automotive Technicians' Network)
  • National Automobile Dealers Association
  • NFIB (National Federation of Independent Business)
  • ALL-DATA
  • IDENTIFIX
  • BG Products
  • amsoil
  • crown
  • justice brothers
  • Sandusky County Chamber